Last Modified April 14, 2014
You should also read our Terms of Service located at http://www.thesmartphr.com (the “Terms of Service”). Capitalized terms that are used but not
Prosocial collects information on our users in various ways, such as, by your voluntary submissions, participation in services provided via the Site and the Applications, from third parties, and through cookie and other tracking technology. Prosocial collects the following information:
• Personal Information. Personal Information, such as PHI or PII, refers to information that tells us specifically who you are, such as your name, phone number, email address, postal address, and possibly information relating to certain support or customer service issues. Much of this Personal Information is collected when you, or someone to whom you have given adequate Record Permissions, create or update a Record using our Services.
• Financial Information. We may also collect and store credit card, bank account or other payment information in order to periodically charge you for the use of any paid components of the Service.
• Group Data. Prosocial may create, retain and disclose Group Data for: optimizing performance of Services, reporting to Distributors, marketing and advertising, medical and pharmaceutical research, reporting about the company, and developing software applications. Prosocial creates Group Data by removing all personal identifiers (e.g., John Smith, born 12-15-1970, zip code 80309) from User-specific information (e.g., total usage of Services in December) and calculating the results for a group of Users (e.g., average usage of Services in December across all male Users). Prosocial creates Group Data only when removal of personal identifiers from User-specific information is feasible and successful. Prosocial retains and discloses Group Data through the use of proprietary methods that reasonably limit the risks of data re-identification.
• Aggregate Information We may collect general, non-personal, statistical information about the use of the Site and Services, such as how many visitors visit a specific page on the Site, how long they stay on that page, and which hyperlinks, if any, they click on. This information represents a generic overview of our users, including their collective viewing habits, and allows us and other third parties to modify information, promotions, offers and/or discounts on products and services based on user traffic and behavior. We collect this information through the use of technologies such as 'cookies' and web beacons, which are discussed in greater detail below. We collect this information in order to help enhance the Site and Services.
• Third Party Information We may supplement information you provide to us with information from other sources, such as information to validate or update your address, payment card or other demographic and lifestyle information. We use this information to help us maintain the accuracy of the information we collect, to enable us to provide the Service, to target our communications so that we can inform you of products, services and offers that may be of interest, and for internal business analysis or other business purposes consistent with the Service.
on the Site as described below. We do not control these cookies. The use of advertising cookies sent by third party ad servers is standard in the Internet industry.
• Other Tracking Technologies Tracking technologies may record information such as Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; clickstream patterns; and dates and times that our Site and Services are accessed. An IP address is a number that is automatically assigned to your computer whenever you are surfing the web. Web servers, the computers that 'serve up' webpages, automatically identify your computer by its IP address. The Site and Services may also use technology called "tracer tags". These may also be referred to as "Pixels", "Clear GIFs" or "Web Beacons". This technology allows us to understand which pages you visit on our Site and other ways you interact with our Site and the Service. These tracer tags are used to help us to optimize and tailor our Site
and Services for you and other users of our Site and the Service. We may link the information we record using tracking technologies to Personal Information we collect.
Use of Information
The information Prosocial collects is used in a variety of ways, including:
• to provide access to the Services by Record Administrators and others who have been granted appropriate Record Permissions;
• to provide customer service and improve the Site and the Services;
• to notify you about updates to the Site and the Services;
• to verify the legitimacy of User Data and Record Content;
• responding to requests from insurers, employers, or Distributors;
• for marketing and advertising our Services as well as those of our service contractors ("Service Providers");
• to optimize third-party offers of products and/or services;
• developing additional software applications;
• for internal review; and
• internal business analysis or other business purposes consistent with our mission.
We may provide your Personal Information to third-party service providers or affiliates who work on behalf of or with us to provide some of the services and features of Prosocial and to help us communicate with you. Examples of such services include sending e-mail, analyzing data, providing marketing assistance, processing payments (including credit card payments) and providing customer service. We limit information provided to the aforementioned affiliate and third party service providers to the extent necessary for them to provide the services and require such
service providers to promise not to use such information except as necessary to provide the relevant services to us.
In the event we go through a business transition such as a merger, acquisition by another company or sale of all or a portion of our assets, your
We may disclose your Personal Information if we believe in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on us; (b) protect and defend our rights or property, you, or third parties; (c) enforce these terms and (d) protect injury or loss of life. You hereby consent to us sharing your Personal Information under the circumstances described herein.
If you are a California resident, you may request that we provide to you (i) a list of the categories of personal information about you that Prosocial has disclosed to third parties for the third parties’ direct marketing purposes during the calendar year preceding your request, (ii) the names and addresses of such third parties, and (iii) if the nature of the third parties’ business cannot reasonably be determined from their names, examples of the products or services marketed, if known to Prosocial, sufficient to give a reasonable indication of the nature of the third parties’
business. To submit your request, please e-mail firstname.lastname@example.org.
Opting Out of Certain Communications
We offer you choices regarding the collection, use and sharing of your Personal Information. You have a right at any time to stop us from
contacting you for marketing purposes. When you receive promotional communications from us, you may indicate a preference to stop receiving further promotional communications from us and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the promotional e-mail you receive You cannot, however, unsubscribe from receiving certain emails, such as account status and billing related emails.
Data Security, Integrity, and Access
The Personal Information you provide and we collect is stored within databases that we control directly or through our Administrative Service Providers. As we deem appropriate, we use security measures consistent with industry standards, such as firewalls, to protect your Personal Information. We also use industry standard encryption technology to protect credit card and password information. However, since no security system is impenetrable, we cannot guarantee the security of our databases, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet.
Your information may be transferred to, and maintained on, computers located outside of your state, province, or country where the privacy laws may not be as protective as those where you live. If you are located outside the United States and choose to provide information to us, please be aware that we transfer Personal Information to the United States and process and store it there. By submitting your Personal Information, you consent to having your personal data transferred to, processed, and stored in the United States.
Any user ID and password associated with your account may only be used by you. You may not share your user ID and password with anyone else, and you are solely responsible for maintaining and protecting the confidentiality of your user ID and password. You are fully responsible for all activities that occur under your user ID and password. You can access and update your login information on your account webpage.
Third Party Websites and Links
Please note that you may have cookies placed on your computer by third party websites that refer you to the Site. Although we do not share your Personal Information with these third party websites unless you have authorized us to do so, they may be able to link certain non-personally identifiable information we transfer to them with Personal Information they previously collected from you.
Our Site and the Service may contain links (including advertising banners) to other sites operated by third parties. Please review the privacy policies of each website you visit to better understand their privacy practices. Prosocial does not control such other sites and is not responsible for their content, their privacy policies, or their use of Personal
Information. Prosocial's inclusion of such links does not, by itself, imply any endorsement of the content on such sites or of their owners or
While we support the protection of our customer's privacy on the Internet, Prosocial expressly disclaims any and all liability for the actions of third parties, including but without limitation to actions relating to the use and/or disclosure of Personal Information by third parties.
Prosocial does not intend the Site and the Service to be used by individuals under the age of 18 without the supervision of a parent or guardian 18 years of age or older. Prosocial relies upon parents or guardians 18 years of age or older to determine if the Site and the Service is appropriate for the viewing, access, or participation by such individuals under the age of 18. If an individual under the age of 18 uses the Site and the Service, such individual may only use the Site and the Service under the supervision of a parent or guardian 18 years of age or older.
We do not seek or knowingly collect any Personal Information about children under 13 years of age. If we become aware that we have unknowingly
collected Personal Information from a child under the age of 13, we will make commercially reasonable efforts to delete such information from our database.
Governing Law; Visitors Residing Outside the United States
How To Contact Us
Prosocial Applications, Inc.
1630-A 30th Street #505
Boulder, CO 80301
Attn: Privacy Officer
We welcome your questions and comments.
Copyright© 2010-2015 by Prosocial Applications, Inc.